Shipping Policy

At Niswa Style, every piece is crafted with care, inspired by global fashion trends, and made to bring elegance and style to your wardrobe. We aim to ensure that your shopping experience is smooth, transparent, and satisfying.

1. Shipping Within the UAE

  • Processing Time: Orders are usually processed within 1–3 business days. For handmade or made-to-order items, please allow 3–7 business days before dispatch.
  • Delivery Time: Once shipped, UAE orders typically arrive within 1–4 business days (depending on your location).
  • Delivery Partner: We work with trusted UAE courier companies to ensure safe and timely delivery.

2. International Shipping

We currently deliver to select countries outside the UAE.

  • Delivery Time: 5–14 business days, depending on the destination.
  • Customs & Duties: International orders may be subject to customs charges, taxes, or import duties, which are the responsibility of the customer.

3. Shipping Charges

  • Within the UAE:
    • Standard shipping fee: 20 AED.
    • Free shipping for orders above 300 AED.
  • International: Charges vary by destination and will be calculated at checkout.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can track your shipment directly through our courier partner’s website or app.

5. Delivery Instructions

Please provide an accurate delivery address, including building name, floor, apartment number, and a valid contact number. If you are unavailable during delivery, our courier will contact you to arrange a new delivery time.

6. Delays

While we strive for on-time delivery, delays may occur due to:

  • Public holidays
  • Weather conditions
  • High seasonal demand
  • Customs clearance for international orders

7. Damaged or Lost Packages

If your package arrives damaged, contact our Customer Service within 48 hours with photos. If your order is lost during transit, we will work with the courier to resolve the issue or send a replacement.

8. Contact Us

For any shipping-related queries: